North Memorial

North Memorial Health-Robbinsdale Hospital located in Robbinsdale (North Minneapolis) is a 385 bed independently owned facility opened in 1954. Across the North Memorial Health system, 900+ doctors and 5,000+ team members are dedicated to delivering a more connected experience for our patients.

The North Memorial Health system provides access to high-quality, low-cost care through its medical transportation services, two hospitals and 24 North Memorial Health Clinics, which include primary care, specialty care and hospice.

For more information, visit the North Memorial Medical Center website.

The pharmacy department provides inpatient pharmacy services 24 hours a day, 365 days per year. Some services provided by the pharmacy department include pharmacokinetic dosing, warfarin dosing, medication reconciliation, antimicrobial stewardship, TPN monitoring, drug distribution, investigational drug programs, patient specific dose adjustments, therapeutic interchange programs, drug utilization reviews, parenteral to enteral conversion. 

• Lead Preceptor: Mike Waldt, PharmD, MS, BCSCP and Becky Ratzlaff, PharmD, BCPS
• Rotation experiences: 1. outpatient clinic at Broadway Family Medicine with Jean Moon, PharmD, FCCP, BCACP 2. in patient acute care with Becky Ratzlaff, PharmD, BCPS 3. in patient elective of rounding with the medical family practice residents with Jake Klockers, PharmD 4. in patient elective of transitions of care with Jonathan Schulz, PharmD, BCPS 5. in patient institutional with Carly Jung, PharmD,  6. outpatient pharmacy at North Memorial with Jon Sandstrom combined with outpatient clinic with Daniel Holt. 
• Ambulatory Care Rotation (5 weeks):
  • Broadway Family Medicine (3-4 days/week, on-site)

2426 West Broadway Ave., Minneapolis, MN 55411

• Camden Clinic (1 day/week, on-site)

4209 Webber Pkwy, Minneapolis, MN 55412

• Supporting Preceptor (Broadway): Jean Moon, PharmD, FCCP, BCACP is a Professor in the College of Pharmacy and adjunct faculty in the Department of Family Medicine and Community Health in the Medical School at the University of Minnesota. Dr. Moon practices medication management and precepts pharmacy and medical students and residents. Her precepting philosophy prioritizes learner-identified goals while honing their communication and clinical reasoning skills within patient-centered care. Dr. Moon’s clinical interests include pulmonary medicine and women’s health, and her scholarly work contributes to advancements in experiential education assessment, interprofessional education, and peer review.
• Supporting Preceptor (Broadway): Jody Lounsbery, PharmD, BCPS is a Professor in the Department of Pharmaceutical Care & Health Systems in the College of Pharmacy and in the Department of Family Medicine and Community Health in the Medical School at the University of Minnesota. Dr. Lounsbery is an Associate Director for the Postgraduate (PGY1) Pharmacy Residency Program. Dr. Lounsbery is faculty for the University of Minnesota North Memorial Family Medicine Residency Program. Dr. Lounsbery’s clinical interests include defining the pharmacist’s role as a clinical educator and faculty in family medicine residency programs, implementing an interprofessional curriculum for learners, and providing patient-centered care to underserved patients through comprehensive medication management.
• Supporting Preceptor (Camden): Kyle Coryell, PharmD, CDCES is a clinical pharmacist with a focus in comprehensive medication management and a strong interest in diabetes care and practice advancement. Dr. Coryell is passionate about optimizing chronic disease management and championing innovative, team-based models that enhance the pharmacist's role in primary care. As a preceptor, she is committed to meeting learners where they are and fostering a supportive environment that encourages curiosity, self-reflection, and growth. Her precepting philosophy emphasizes the development of clinical confidence and compassionate care, while guiding students to think critically and contribute meaningfully to patient-centered practice transformation.
• Acute Care Rotation-Becky, Ratzlaff, PharmD, BCPS
  • North Memorial Health-Robbinsdale Hospital
    • 3300 Oakdale Ave N

Robbinsdale, MN 55422

• Becky earned her Doctor of Pharmacy degree from Roseman University of Health Sciences (formerly University of Southern Nevada). She completed her PGY-1 pharmacy practice residency at North Memorial Medical Center and went on to complete her board-certification in Pharmacotherapy. After completing her residency, she continued her career at North Memorial as a staff pharmacist in the ICU. Becky is the primary preceptor for the residency preceptor rotation and secondary preceptor for the critical care rotation. She is also the primary preceptor for APPE students and helps with IPPE students. Her professional interests are in critical care. In her free time, she likes to bike, go to Twins games, and spend time with her husband and 2 children
• “Typical Day”
  • 0730 Check in with preceptor when you arrive to obtain patients/consults for the day
  • 0800 Work up patients/pharmacokinetics until rounds (if applicable). Please use the patient work up sheet provided for all patient work ups
  • 1030/1100 rounds (if applicable)
  • 1130 identify new patients to work up
  • 1230 Lunch
  • 1400 Tuesday and Thursday-topic discussion. All other days pharmacotherapy/pharmacokinetic issues
  • Rest of Day: work on projects, case presentations, journal article presentation, readings, other tasks as needed
• Rounding with the medical family practice residents- Jake Klockers, PharmD 
  • Jake earned his Doctor of Pharmacy degree from the University of Minnesota – Twin Cities and completed his PGY1 pharmacy practice residency at M Health Fairview Southdale in Edina, Minnesota. He currently works as a staff pharmacist at North Memorial Health Hospital in Robbinsdale, where he primarily covers the internal medicine units, step-down cardiology, and also serves as an ICU backup pharmacist. Jake’s professional interests include antibiotic stewardship and optimizing transitions of care to enhance patient outcomes. Outside of work, he enjoys spending time with his two dogs, Thor and Loki, traveling, exploring new restaurants, and holding out hope for a long-awaited Vikings Super Bowl victory.
• Transitions of Care-Jonathan Schulz, PharmD, BCPS
  • Jonathan (Jonny) earned his Doctor of Pharmacy degree from the University of Minnesota before completing his pharmacy practice (PGY1) residency at the West Palm Beach VA Medical Center in Florida. Jonathan is board-certified in pharmacotherapy (BCPS). Since completion of residency, he has worked at North Memorial Medical Center as a staff pharmacist with professional interests in cardiology, diabetes mellitus, and inter-professional teamwork. He previously served as a preceptor for North Memorial Residency’s PGY1 Internal Medicine rotation and Transitions of Care rotations before becoming the clinical manager. Jonny also was the APPE student Transitions of Care rotation primary preceptor, helped to implement a glucose management service for open heart surgery patients, and is helping lead a discharge transitions of care model for the pharmacy. Outside of North Memorial, Jonathan is a past president of the Minnesota College of Clinical Pharmacy (MCCP), previously served on the board of directors for the Minnesota Cardiology Pharmacy Alliance, and is an active member in many professional organizations. When not reading journal club articles or solving drug-therapy problems, Jonathan enjoys spending time with family, biking, remodeling houses, and anything baseball related.
• Institutional-Carly Jung, PharmD
  • Carly earned her Doctor of Pharmacy degree from the University of Minnesota. She then completed a PGY-1 pharmacy practice residency at M Health Fairview Southdale Hospital and a PGY-2 Health System Pharmacy Administration and Leadership Residency at M Health Fairview Southdale and Ridges Hospital. She started practicing as a clinical pharmacist at M Health Fairview Southdale for nearly a year. In May of 2023, Carly joined North Memorial Robbinsdale Hospital as the Pharmacy Operations Manager. In this role she oversees operations, technicians, sterile and non-sterile compounding, medication safety, drug shortages, medication inventory, and the pharmacy intern program. Carly is an active member in MSHP (Minnesota Society of Health System Pharmacists) and serves as an officer on the MSHPCentral Affiliate Regional Society. Areas of interest include professional development, interprofessional collaboration, process improvement, precepting, and medication safety. Outside of work, Carly enjoys playing competitive volleyball (sand and indoor), biking, hiking, traveling, exploring new restaurants, and spending time with her husband and dog Willow
• Outpatient-Jon Sandstrom, PharmD combined with outpatient clinic with Daniel Holt, PharmD. 
  • Supporting Preceptor (Outpatient): Daniel Holt, PharmD AAHIVP CSP - Daniel graduated from the University of Iowa College of Pharmacy in 2008. He has extensive management experience, including retail, specialty retail, and clinical program services. He is a Certified HIV Pharmacist and a Certified Specialty Pharmacist. He currently practices as a Clinical Pharmacy Specialist within our Infectious Disease Clinic and supports the specialty pharmacy program.  His duties include meeting with patients in clinic, collaborating with providers and patients on treatment options, coordinating with local support services for patients living with HIV, and supporting greater specialty pharmacy services as needed. Daniel created a program support HIV post-exposure prophylaxis medications at both of our EDs, collaborating with ED staff and providers.  He also supports outpatient pharmacy needs within the ID clinic, such as research medication access, prior authorizations, and latent TB infection treatment coordination.  Daniel’s passions and hobbies outside of work include caring for many plants (both indoors and in nature), playing volleyball year round, swimming in Lake Nokomis, and table top roleplaying games.

• Elective opportunities: transitions of care and rounding with family medicine residents
• Unique services/specialties encountered on rotations
• Interprofessional experiences: During rotation at the hospital there are opportunities to round with different members of the health care team.
  • Ambulatory Care Rotation:
    • Broadway: As a family medicine training site and patient-centered medical home, students will work with medical providers (students, residents, faculty), behavior health providers, social workers, dieticians, and care coordinators. Students will contribute to interprofessional care team meetings and general patient care in close collaboration with the team. Students will also spend approximately a half day a week paired with the medical student seeing patients together.
    • Camden: While Camden is not a residency training site, students have frequent opportunities to engage in interprofessional collaboration within our robust care team, which includes four physicians, a physician assistant, and medical students on rotation. Pharmacy students contribute to patient care by providing comprehensive medication management services and participating in team discussions around optimizing therapy. Students will have the opportunity to engage with medical learners, observe and contribute to provider-pharmacist collaboration, and participate in informal case discussions.
  • In patient hospital
    • The Acute Care rotation is designed to provide you with an opportunity to experience and apply your pharmacotherapy knowledge base in a clinical setting. You will have the opportunity to participate in pharmacotherapy services provided by North Memorial Health-Robbinsdale Pharmacy department for patients in a variety of acute care areas in the hospital. Services you will participate in include, but are not limited to: daily patient rounding and drug monitoring, pharmacotherapy workup and assessment, pharmacokinetic consultation, warfarin monitoring and education, medication reconciliation, TPNs, present a patient case and journal club, contribute to unit related projects as needed.
  • Outpatient
    •  
• Patient population demographics:
  • Approximately 75% of inpatients at Robbinsdale Hospital are covered by government-funded programs, primarily Medicare and Medicaid.
  • Medicaid covers about ~24% of admissions, and Medicare about 52%, compared to Minnesota averages of ~22% and ~44.7% respectively. The site serves many patients from disadvantaged neighborhoods, mirroring Hennepin Healthcare in its payer mix and community catchment.
  • Race and Ethnicity:
    • Non-white patients comprise ~4.9%, Black patients ~3.3%, Asian/Pacific Islander ~0.7%
  • Hennepin County overall includes significant populations speaking Somali, Spanish, Hmong, Russian, Vietnamese, Arabic, Khmer, Lao—suggesting these languages are present in the community and likely among hospital patients.
• Typical Disease States and Health Conditions:
  • COPD, heart attacks, kidney failure, stroke, hip replacement, and other cardiac and orthopedic conditions, infectious diseases.
  • A Level I adult and Level II pediatric trauma center and certified stroke center.
  • Provides infectious disease, oncology, stroke, palliative, kidney specialists
• There is no required long milage travel
• Possible outreach opportunities: Pride Festival, Whiz Bang Days, Maple Grove Days, Second Harvest Heartland Event, Live your Healthy Lyfe, Victory Races Booth
• Onsite hours of rotation
  • Ambulatory Care: 8 am - 5 pm
  • In hospital rotations generally: 7:30 am - 3:30 pm
• Student dress and appearance is expected to be consistent with North Memorial Health-Robbinsdale Hospital and the College of Pharmacy expectations. It is required that a North Memorial Photo ID be worn at all times while on North Memorial Health-Robbinsdale Hospital premises. North Memorial Health-Robbinsdale photo ID can be obtained from the badge office.
• Minimum standard for North Memorial Health-Robbinsdale are that all personnel are expected to present in a neat, clean, and professional appearance. North Memorial is a fragrance sensitive environment. North Memorial Health-Robbinsdale Hospital personnel are asked not to wear perfumes or colognes and/or use heavily scented soaps or lotions.
• Ambulatory Care Rotation:
  • Broadway: The clinic is located in a socioeconomically underserved area of North Minneapolis. The clinic patient population is 71% African American, 16% white, and 8% Asian based on 2018 demographic data. About 73% of our patients are on state medical assistance insurance plans and the remainder are on a variety of commercial insurances.
  • Camden: The North Memorial Camden clinic provides pharmacy learners with the opportunity to serve a richly diverse and medically complex population in North Minneapolis. The clinic’s patient base includes a high proportion of Black, Hispanic/Latino, and multilingual patients, many of whom are publicly insured and face systemic barriers to care. Students gain experience navigating social determinants of health, working closely with interprofessional teams, and managing chronic diseases like diabetes in a real-world setting.