Walgreens and VillageMD to Open 500 to 700 Full-Service Doctor Offices within Next Five Years in a Major Industry First

Walgreens and VillageMD to Open 500 to 700 Full-Service Doctor Offices within Next Five Years in a Major Industry First
Ann Nagle, Pharm.D., M Health Fairview Clinic - Smiley's

Walgreens Boots Alliance and VillageMD announced in July that they are beginning a $1 billion nationwide rollout of full-service primary care services connected to Walgreens stores in 30 U.S. cities over the next five years. VillageMD is a Houston-based primary care service provider which offers primary care visits in clinics, virtually, in patient’s homes, and now in Walgreens pharmacies through this partnership. In November 2019, “Village Medical at Walgreens” began integrating pharmacists into a physician-led primary care practice supported by nurse practitioners, mental health specialists, and dietitians,within several Walgreens community pharmacy locations in Houston, TX.  This partnership aims to be unique by providing a more comprehensive care approach as opposed to the acute care treatment model seen in traditional “Minute Clinics”. Positive results including high patient satisfaction and patient loyalty (Net Promoter Scores >90) have supported the expansion of this model as a unique nationwide partnership. Data collected by the initial sites corroborate current literature showing that pharmacist integration into primary care teams helps increase medication adherence and improve health outcomes. The goal is to open 500-700 more “Village Medical at Walgreens” locations across the U.S offering patients easier access to a multi-disciplinary team. Specifically, more than 50% of the expansion sites are to be implemented in Health Professional Shortage Areas and Medically Underserved Areas/Populations and are set to include in-person clinic visits, 24/7 telehealth, and at-home visits. In addition to expansion of sites and services, Walgreens and VillageMD are looking to expand primary care job opportunities by 3,600 across these locations.

References: 

  1. Walgreens Boot Alliance. Walgreens and VillageMD to open 500 to 700 full-service doctor offices within next five years in a major industry first. https://www.walgreensbootsalliance.com/news-media/press-releases/2020/walgreens-and-villagemd-open-500-700-full-service-doctor-offices. Published July 8, 2020. Accessed July 24, 2020.

  2. VillageMD. Our Story. https://www.villagemd.com/who-we-are. Published 2020. Accessed July 24, 2020